Senior Client Manager – Retail – Managed Services


United Kingdom

90,000 GBP


Client Manager – Retail – Managed Services

Hybrid WFH/office – Central London

You have the chance to work for a global IT Managed Services business that supplies IT consulting, technical and support services, and managed services to a global portfolio of clients consisting of household brand names, including Fortune 100 companies. They operate in over 190 countries, have 300,000 + staff members, and received an award for the Clarivate Top 100 Global Innovator 2021 programme.

They are building out a new sales function within the team and are looking for a Client Manager who will be a young, hungry, and motivated sales professional. The Client Manager will offer them the fire in the belly that'll take the business to the next level.

The Client Manager will bring a strong work ethic and sales training, excellent communication skills, and a can-do attitude.

Client Manager key responsibilities:

  • Inherit existing, live accounts, and identify stakeholders to build strong relationships with – no new business!
  • Recognise opportunities for upsell/cross-sell and add value to their business with IT solutions
  • Follow up on leads provided by the Marketing team
  • Minimise churn, maximise retention
  • Provide an exceptional level of customer service and ensure client satisfaction

Client Manager key requirements:

  • Extensive industry knowledge and experience within Retail, Travel, Consumer Goods, or Professional Services 
  • Experience within account management in a similar environment
  • Proven sales experience and track record of achieving targets in managed services
  • Exceptional communication skills and consultative approach
  • General interest in technology
  • Customer service background would be great, but not essential

Key skills: Client Account Manager, Client Manager, Account Manager, farmer, farming, upsell, cross-sell, managing accounts, existing relationships, churn, retention, retain, IT solutions, technology, managed services, WAN, LAN, network, cabling, security, cloud, data centre

Anthony Pigott

Recruitment Consultant - Technology Sales

+44 (0) 20 8614 7676

Apply for job

You might also like...

Sales Development Representative

  • - None Specified -
  • 28,000 GBP

Sales Development Representative  SaaS – Manchester Are you looking for a new career venture & feeling stuck in your...

Inside Sales Director – Managed Services – Team Lead

  • United Kingdom
  • 90,000 GBP

New year, new job! Looking for a new role in early 2022? Feeling like you’re not progressing, or do...

Sales Executive – SaaS – Manchester

  • United Kingdom
  • 50,000 GBP

Sales Executive – Corporate – SaaS – FinTech Are you looking for a new career venture & feeling stuck...